I.
Hotel & Resort Housekeeping
Choreographed room servicing, turndown rituals and public-area discipline for five-star and boutique properties.
ExploreEst. 2020 — MelbourneVol. I · The Invisible Standard
Australia's Outsourced Housekeeping Atelier
The invisible
standard of luxury.
A fully-managed housekeeping operation crafted for hotels, hospitals, corporate towers and serviced residences who refuse to compromise. We bring the people, the discipline, and the obsession — so every guest walks into the room you always meant to give them.
4.9 / 5 partner rating $20M public liability
Plate 01Selected Property · Melbourne
"We don't sell cleaning. We sell the absence of complaint."
— Roshan Sedai, Founder
99.2%
Client Retention
24/7
On-Call Response
500+
Trained Hospitality Professionals
2.5M+
Rooms Serviced Australia-Wide
20+
Premier Property Partners
40hr+
Pre-Site Training Per Member
Trust Credentials
$20M Insured
Public Liability
ISSA Certified
Cleaning Professionals
ISO 9001
Quality Assured
Green Practice
Eco Cleaning Programs
4.9 / 5
Partner Rating
24 / 7
Always On Network
A Note from the Atelier
The partner that elevates
your guest's quietest moment.
Running housekeeping in-house is a battle most properties quietly lose — turnover, training, inconsistency, complaints. It drains the very attention that should be reserved for your guests.
Supreme exists to take that burden away. A fully-managed operation, run by people who treat your standards as their own. You set the brand. We protect it — door by door, shift by shift.
Up to 30% lower than in-house headcount
5-star cleanliness standards, every room
500+ vetted housekeeping professionals
Zero recruitment cycles — we arrive ready
$20M comprehensive liability coverage
ISO-aligned quality assurance programs
Plate 02The Supreme Signature
"The standard we live by is not what we promise — it is what we never let slip."
— Supreme Operations Doctrine
99.2%
Client Retention
$20M
Public Liability
The Practice
Six disciplines.
One quiet obsession.
From the hush of a five-star turndown to the rigour of a hospital ward — every service we run is engineered for invisibility. You see the result; the choreography stays behind the scenes.
II.
Labour Hire Solutions
Trained housekeepers and stewards on standby — for peaks, events, illness cover and rapid scale-ups.
Explore
III.
Kitchen Stewarding
Back-of-house immaculacy — dishwash, pot-wash, equipment care and hygiene compliance, day and night.
Explore
IV.
Serviced Apartments & Student Living
Departure cleans, stay-over servicing and inventory control for short-stay and educational portfolios.
Explore
V.
Healthcare & Aged Care
Infection-control trained teams, hospital-grade chemicals, audit-ready documentation.
Explore
VI.
Commercial & Corporate Facilities
Premium office, retail and tower cleaning programs that protect your brand at every touchpoint.
ExploreBespoke programs · Portfolio-wide rollouts · 30–90 day mobilisation
View Every ServiceIndustries Under Our Care
Six worlds.
One standard.
Every sector has its rhythm. We adapt the choreography — but never the discipline. Hover any line below to see the room we'd quietly take care of.
Plate 01Selected Project
Hotels & Resorts
Five-star turndown, public-area discipline and brand-grade linen.
- 01
Hotels & Resorts
Five-star turndown, public-area discipline and brand-grade linen.
- 02
Serviced Apartments
Departure cleans, inventory control, stay-over servicing — at scale.
- 03
Healthcare & Aged Care
Infection-control trained teams. Audit-ready every shift.
- 04
Corporate & Commercial
Premium offices, towers and retail — protected at every touchpoint.
- 05
Student Living
Move-in / move-out turnovers, common areas, semester programs.
- 06
Manufacturing & Logistics
Industrial-scale cleaning programs with WHS-grade documentation.
All industries we serve
The Supreme Advantage
Six reasons properties
never go back.
We don't compete on price. We compete on outcomes — and on the quiet certainty that comes from never having to think about housekeeping again.
01
Slash costs by 30%
Eliminate recruitment, training and turnover. All-inclusive pricing. No hidden surprises.
02
5-star, audited standard
A 47-point quality inspection on every shift. We don't clean — we perfect.
03
A trained, retained team
40+ hours of training. Police-checked, uniformed, proud of what they do.
04
Mobilise in 24 hours
500+ professionals on the bench. Peaks, illness, events — we never blink.
05
$20M public liability
Comprehensive coverage. Your guests, your property, your reputation — fully protected.
06
Your own account director
One person who knows every floor, every quirk, every standard you live by.
Quietly transform your housekeeping — starting next month.
Begin a BriefS
Portrait 02Est. 2020
Roshan Sedai
Founder & Managing Director
A Letter from the Founder
When I started Supreme in 2020, many people thought I was foolish. "A hospitality business during uncertain times?" I saw something different — an opportunity to do things properly.
For too long, I watched talented housekeepers and cleaning professionals being treated as replaceable. I saw the toll it took on service quality, on staff morale, on guest experience. I knew there had to be a better way.
So I built Supreme on a quiet idea: treat every team member like the professional they are. Invest in training. Celebrate achievement. Build real career paths. Build a company people are proud to wear the uniform of.
Our retention is industry-leading. Our partners — from Accor and Quest to boutique independents — keep returning. And our team carries themselves with the discipline that defines this industry.
Every property we service isn't a contract. It is a quiet promise — that we will not let you down.
— Roshan Sedai, Managing Director
The Quiet Math
What you'd save —
starting next quarter.
Adjust the two sliders. The numbers update in real time. The model assumes a conservative 15% saving — most properties save more.
80
10500
$28
$15$55
Estimated yearly saving
$120,960
Reinvested into guest experience, refurbishment, or simply added to your margin.
Monthly saving
$10,080
Quality lift
+20%
No hidden fees
Quality guarantee
Account director
*Indicative only. Final modelling produced during your free assessment.
Measured. Audited. Repeated.
Numbers, when they are
honest enough to keep.
We don't believe in marketing math. Every figure below is pulled from live contracts, audited monthly and reviewed in the open with our clients.
0%
Average Cost Saving
Versus in-house housekeeping teams
0%
Client Retention
They stay because we deliver
0/5
Partner Rating
From 150+ reviewed properties
0h
Emergency Response
Average mobilisation window
"Ready to see these numbers — but on your property?"
Newly Onboarded
New · April 2026
Welcoming
Pullman on the Park.
419 rooms. One of Melbourne's most established premium properties — set in East Melbourne, overlooking the MCG and Yarra Park. We're proud to take over its housekeeping operation from April 2026.
"When you're trusted with a property of this scale, you don't celebrate — you get to work."
419
Rooms
East Melbourne
Location
Apr 2026
Onboarded
Accor
Group
Plate · NewPullman · Melbourne
Onboarded · Apr 2026
Pullman on the Park
419 Rooms · Accor · East Melbourne · MCG
Selected Properties Under Our Care
NewPULLMAN
419 rooms
NewPULLMAN
419 rooms
In Their Words
"Since partnering with Supreme, our room turnaround time has improved by 40%. Their housekeeping team maintains impeccable standards — every room is spotless, linens perfectly pressed, and our guest cleanliness ratings have never been higher.
01 / 04
Free Property Assessment
Thirty minutes.
A different decade.
We'll walk your property, listen to your standards, and return a comparison that quietly answers the question — should we be doing this in-house at all?
Free property walkthrough
Custom staffing & cost model
Honest comparison to your current operation
Zero obligation. Zero pressure.
Or simply call the founder
03 9221 6236
Mon–Fri · 8am–6pm AEST
Only 3 slots this week
Step 01 / 02
Book your private
assessment.
Secure 2hr Response 4.9 Rated
Career Opportunities
Build a career.
Not just a job.
Industry-leading pay, genuine training, real career paths. Join a team where housekeeping is treated as the craft it is.